Privacy Policy
Privacy Policy
At Evolve+, we respect your privacy and are committed to handling your personal data responsibly, transparently and securely.
This Privacy Policy explains what information we collect when you use the Evolve+ website, learning portal, tests, study materials and related services, why we collect it, how we use it, and the choices available to you.
1. Who we are
Evolve+ operates an educational platform providing competitive-examination preparation resources, online assessments, study materials and related learning services.
For privacy-related queries, requests or grievances, you may contact us at:
Email: info@evolveplus.in
Additional legal entity and postal-address details may be incorporated here as applicable.
2. Information we collect
Depending on how you use Evolve+, we may collect the following information:
Account information
- Your name
- Email address
- Mobile number, where provided
- Login and account-related information
Learning and assessment information
- Tests and mock examinations attempted
- Answers submitted
- Scores, rankings and performance analytics
- Study-planner activity and progress
- Courses, materials or resources accessed
- Other activity associated with your learning account
Payment-related information
When you purchase a paid product or service, we may collect or receive:
- Transaction amount
- Date and status of payment
- UPI Transaction Reference Number (UTR) or other payment reference
- Information required to match a payment with your account or purchase
Evolve+ does not ask for or have access to your UPI PIN, card PIN, internet-banking password or similar banking credentials.
Payments may be processed through banks, UPI applications, payment gateways or other authorised payment service providers, which may independently process information in accordance with their own privacy policies.
Technical information
We may automatically collect limited technical information necessary to operate, secure and improve the platform, such as:
- IP address
- Device or browser information
- Login timestamps
- Website or application activity
- Error and security logs
3. Why we use your information
We use personal information only for legitimate purposes connected with providing and administering Evolve+ services, including:
- Creating and maintaining your account
- Providing access to purchased tests, study materials and other services
- Displaying your scores, attempts and learning progress
- Conducting and evaluating online tests
- Verifying and reconciling payments
- Sending login codes, account notifications and service-related communications
- Responding to support requests and grievances
- Preventing misuse, fraud or unauthorised access
- Maintaining the security and reliability of the platform
- Complying with applicable legal, accounting or regulatory requirements
- Improving the functionality and educational experience of Evolve+
We do not sell your personal data.
We do not provide your personal data to third parties for their independent advertising purposes.
4. Consent
Where processing of your personal data is based on consent, you may withdraw that consent through the available account mechanism or by contacting us.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
In some situations, withdrawing consent may mean that we are unable to continue providing a particular feature or service that requires that information.
5. When we may share information
We may share limited personal information with service providers only where reasonably necessary for operating Evolve+, such as:
- Hosting and cloud-infrastructure providers
- Email and authentication-service providers
- Payment gateways, banks and payment processors
- Technology, cybersecurity and technical-support providers
- Professional advisers where necessary
- Government authorities or regulators where disclosure is required by law
Such sharing will be limited to information reasonably necessary for the relevant purpose.
We do not sell or rent your personal information.
6. Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no internet-based service or electronic storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials and should promptly inform us if they suspect unauthorised access to their account.
7. How long we retain your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required under applicable law.
Information associated with your learning account may ordinarily be retained while your account remains active.
If you request deletion of your account, personal data that is no longer required will be deleted or anonymised within a reasonable period, subject to any information that must be retained for:
- Accounting and payment reconciliation
- Taxation or statutory compliance
- Fraud prevention
- Dispute resolution
- Enforcement of legal rights
- Other requirements under applicable law
Certain transaction records may therefore be retained even after an account is deleted.
8. Your rights
Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may have the right to:
- Obtain information about the personal data being processed about you
- Request correction of inaccurate or incomplete personal data
- Request erasure of personal data where retention is no longer required
- Withdraw consent where processing is based on consent
- Raise a grievance regarding the handling of your personal data
- Exercise other rights available under applicable data-protection law
To exercise these rights, contact:
info@evolveplus.in
We may request reasonable information to verify your identity before processing a request.
9. Account deletion
You may request deletion of your Evolve+ account by contacting us at info@evolveplus.in.
Deleting your account may permanently remove access to:
- Purchased or enrolled digital resources
- Test-attempt history
- Scores and performance analytics
- Study-planner information
- Other account-linked learning data
Before requesting deletion, you should retain any information that you may require later.
Some information may continue to be retained where required by law or for legitimate purposes such as transaction verification, dispute resolution and fraud prevention.
10. Communications
We may send you transactional or service-related communications concerning:
- Login or authentication codes
- Purchases and payments
- Account activity
- Test or course access
- Important platform changes
- Security notifications
- Support requests
Where promotional communications are introduced, users will be provided with applicable choices regarding such communications.
11. Cookies and similar technologies
Evolve+ may use cookies or similar technologies that are necessary for:
- Keeping users securely signed in
- Maintaining sessions
- Remembering preferences
- Protecting the platform against abuse
- Understanding and improving website performance
Where legally required, appropriate notice or consent mechanisms may be provided for non-essential cookies.
12. Children's data
Evolve+ educational resources may be accessed by students of different age groups.
Where the processing of personal data relates to a child, Evolve+ will endeavour to handle such information in accordance with applicable legal requirements, including requirements relating to consent and protection of children's personal data.
Users should provide accurate age-related information wherever requested by the platform.
13. Third-party services and links
Our platform may contain links to external websites, payment services or other third-party platforms.
Evolve+ is not responsible for the privacy practices of third-party services that operate independently from us. Users are encouraged to review the relevant privacy policies before providing personal information to those services.
14. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements or operational practices.
Material changes may be communicated through the website, user dashboard, email or another appropriate means.
Your continued use of Evolve+ after an updated policy becomes effective will be subject to the revised policy and applicable law.
15. Grievance redressal
For questions, complaints or requests concerning your personal data, please contact:
Privacy / Grievance Contact
Evolve+
Email: info@evolveplus.in
We will endeavour to acknowledge and resolvemechanism privacy-related grievances within a reasonable period in accordance with applicable law.
If a grievance is not resolved through the provided by Evolve+, you may exercise such further remedies as are available under applicable data-protection law.
Last updated: 6 October 2026
📣 Join our community